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Services

  • Services

    ALL SERVICES ARE FREE & CONFIDENTIAL 

    All services provided by Victim Assistance are free of charge and are strictly confidential. We are not in a position to provide financial assistance 

    WHO USES OUR SERVICE 

    Becoming a Victim of Crime may have a different effect on each of us. They may vary in their intensity and the time it takes it takes to recover. Sometimes it helps to speak with someone who has an idea of what we are going through.

    Our service is available to all victims of crime and traumatic incidents (e.g. car accident), family members, friends, neighbours, and witnesses. 

    TEXT OR CALL BACK 

    It could not be easier to contact any of our branches Simply, ring 1800 277 477 and if busy, leave a voicemail (Many of our volunteer coordinators work during the day and would be unable to man the phone full time) or text the number requesting a callback. If there is a convenient time for you to be contacted at please say so in your message. Where possible we try to reply to all queries within 24 hours.

    You may also email our National Office victimassistireland@gmail.com with your query in confidence. 

    HOME VISITS

    On many occasions, we find that victims would like to speak with someone face to face. A home visit may be arranged by contacting the branch number or the national office (see text or call back section above). The visit may take place at the victim’s home or another public place at a mutually convenient time. All our visitors travel in pairs. 

    COURT ACCOMPANIMENT 

    Attending Court as a victim or as a witness can be a traumatic event. We provide a court accompaniment service which seeks to help people cope with their visit. Our volunteers can explain the layout of the court, explain the procedures involved and accompany the person throughout the day. (Please note that this service should be requested as soon as the court appearance date becomes available to facilitate our members’ availability). 

    LIAISON WITH OTHER AGENCIES 

    Some people may find the experience of becoming a victim of crime overwhelming. Should the need arise and with the permission of the victim, our volunteers may liaise with other bodies on their behalf. These agencies may include some of the following:

    An Garda Síochána

    Courts Service

    D.P.P.

    Prison Service

    HSE

    Solicitor

    Criminal Injuries Compensation Tribunal

    Other Victims Groups 

    HELP WITH FORMS

    Should you be required to complete any type of report or form as a result of becoming a victim of crime our volunteers would be happy to assist you.

    REFERRAL

    On occasion, we may be aware of another organisation that may be in a better position to help you recover from your ordeal. We would refer you on to such an organisation only after consulting with you and only with your permission.